The Bay Hotel offers all the services you would expect from a 5 star hotel.
The reception is a welcoming space, furnished with couches and relaxation areas. While guests check in, they can enjoy a cup of coffee or a glass of wine at, which is situated in the reception area. A full concierge service is available where dedicated and knowledgeable staff will be of assistance. There is a tourism & business centre just off reception, equipped with flyers and information on all popular tours, a friendly tour advisor, a computer for guest use and a meeting room. The hotel offers guests a comprehensive resource for planning their itineraries within the confines of the hotel. Chauffeur driven services in a fleet of luxury vehicles can be arranged. The drivers are well presented and deliver a professional and discreet service.
Guests can order meals and beverages from room service, selected from the Deli at The Bay menus. By special arrangement enjoy a movie night in with your choice from a selection of DVD's.
All guests at The Bay Hotel are pampered by Antjies and L'OCCITANE products, supplying all your basic toiletries and necessities. The hotel has a dedicated housekeeping department, ensuring comfort and cleanliness.
The Bay Hotel always has a security presence in the form of qualified staff, with regular patrols, a security station at each entry point of the hotel and a security office. There are 27 parking bays in the front of the hotel and an allocated parking area behind the hotel that is monitored by security 24hrs a day.